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1- Chose an EDI Provider that is Customer-Focused and Responsive

Your EDI provider must care about the effectiveness and efficiency of your supply chain as much as you do. If you contacted the EDI provider first, did they give you a personalized service? How quickly did they address your questions and concerns? Your questions may be basic ones, but nevertheless essential to any EDI prospection process. It is important that you be able to not only count on knowledgeable technical staff, but also on a team who is responsive and quickly available on the phone and able to diagnose any problems, determine a quick solution and implement a correction in case of technical problems.

2- Select an EDI Provider with a Well-Rounded Portfolio to Fulfill Your Needs

Products and services offered by good EDI service providers must be capable of growing smoothly with your company's needs. Ask your EDI software provider about a service and support package that ensures that your EDI solution is highly available, expandable, and working for you and your business.

3- Go For an EDI Provider Who Has Relevant Industry Knowledge

By partnering with an EDI provider that has experience serving clients from different backgrounds, you will ensure getting the best advice possible, tangible results and real value to your supply chain.

4- Look For Simplicity, Flexibility and Dependability

Whether you are a company with limited EDI resources or a large organization looking to enroll vendors in your supply chain operations, a good EDI service provider should be able to offer the best solution for your needs - a solution that is friendly and intuitive, allowing a user to perform EDI tasks with little or no training. A good EDI solution should also be relatively easy and quick to implement into production between your EDI trading partners and your ERP system.

5- Ask For References.

Anybody looking to invest in an EDI program will obviously want to ensure that they are making the right choice. This choice should be largely influenced by professional references. It is why you should ask any potential EDI services provider to give you the names of some of their clients in order for you to validate their level of satisfaction. Never forget that happy customers are the best proof of the quality of service you can expect.

Customer support from EDI Experts and user-friendly applications are what InterTrade Systems is all about. With almost 20 years of EDI experience, they can quickly qualify your business needs and provide valuable, cost-effective solutions to improve your supply chain activities. As a Tier 1 VAN network and Catalogue provider (not a reseller), InterTrade offers turnkey Web EDI tools to fully managed services for businesses of all sizes and in various industries like Retail Apparel, Healthcare, and Automotive, to name a few.

Thousands of satisfied customers will agree that InterTrade is the partner of choice for EDI Solutions for Supply Chain !